Returns & Excange Policy

If for any reason you are not completely satisfied with your DIANI
purchase, please call or email us within 7 days at
customercare@dianiboutique.com with the reason for the return
or exchange, and you will be issued a Return Authorization (RA) number.

The RA number must be included on your original packing receipt, and all return
merchandise must be received by DIANI within 10 days of issuing an RA
number.

Customers are responsible for any return shipping charges, but items
purchased online may be returned or exchanged in the boutiques if
accompanied by the original packing receipt.

Exchanged items will be shipped at no cost to the customer.

Upon receipt of properly returned merchandise customers will receive
a refund to the original purchaser's credit card or online credit.

All returned items must be in original condition, unworn and unwashed,
with the store tags still attached. Any item(s) with indication of wear or
use will be returned to the customer.

Shoes may be pulled from boutique stock and, therefore, may have been
tried on within the store. They should not be considered as worn. Shoes
being returned must be in their original box and original condition.

We do not accept returns or exchanges on swimwear or undergarments.

Final sale items are not eligible for return or exchange.

To return or exchange item(s), send purchases, insured for the full value
of the item(s), with original packing receipt and RA number to

Attn: Returns Department
DIANI
1324 State Street, Suite H
Santa Barbara, CA 93101